Region
Hokkaido
Island
Hokkaido
Largest City
Sapporo
Population
5,682,950

New Chitose Airport

The gateway to Hokkaido.

New Chitose Airport is the northern prefecture of Hokkaido’s main airport and the fifth busiest in Japan. Located about 50 kilometers outside of the central hub of Sapporo, its unique features make it one of the country’s most enjoyable airports to travel through.

Originally opened in 1991, New Chitose has since been renovated and expanded to become the major transport hub it is today. Over 22 million passengers pass through the airport annually, and it serves a growing number of domestic and international destinations and airlines. These include industry stalwarts like JAL and ANA, as well as low-cost alternatives such as Jetstar and Peach Aviation.

New Chitose Airport opened in 1991. It is the largest airport in Hokkaido.

In addition to its position as the main entry point to Hokkaido, New Chitose Airport has clearly been designed with its visitors in mind. Its interesting facilities make it a surprisingly pleasant place to kill time before your flight – so much so that you won’t even mind if your plane is delayed!

Relax at the airport onsen

Like many airports, there’s an on-site hotel, Air Terminal Hotel, providing a convenient place to stay for people arriving late at night or departing early in the morning. However, what’s unique to New Chitose is that it also has an on-site onsen (hot spring). The first airport onsen in the world, it offers both an indoor and open-air hot spring bath where you can unwind while waiting for your flight. The facility also boasts a relaxation room and a range of massage services to help you achieve peak tranquility.

Entertainment

The onsen isn’t the only unique feature of New Chitose Airport. It’s also home to Japan’s first airport cinema. Sora Cinema Chitose has nearly 400 seats across a total of three screens, and the capability to show 3D films.

New Chitose Airport

Photo by: Ashley Owen Head to the New Chitose Pokemon Store before you head out!

If you don’t have time for a movie, drop by the Doraemon Waku Waku Sky Park instead. Particularly good for those traveling with children, it has an arcade, a playground and a crafts workshop – all themed around Japan’s beloved anime character Doraemon, the blue robotic cat.

Shopping

There are a number of shops in the airport selling a wide range of local goods, including food and other souvenirs. Chocoholics should make a beeline for Royce’ Chocolate World, located on the connecting path between the domestic and international terminals. As well as the gift shop selling a wide range of Hokkaido chocolate products, it features a chocolate factory where you can watch the sweet treats being made.

New Chitose Airport

Royce Chocolate Shop – Can you spot the giant chocolate-covered chip!?

There’s also a bakery filled with chocolatey baked goods and a chocolate-themed exhibition for those who want to learn more. You can also find a more traditional food court in the airport offering various Hokkaido delicacies for passengers who get peckish before their flight.

Other facilities

On top of these features, there are of course the standard airport facilities at New Chitose. These include luggage storage, ATMs, currency exchange, a prayer room on 2F of International Terminal Building, an observation deck, wifi and phone rental areas, and free wifi.

Hokkaido Tourist Information Center in New Chitose Airport.

Pick up information guide books and attractions map at Hokkaido Tourist Information Center.

There is also a really helpful tourist information center with language assistance in English, Chinese, Korean, Thai, Vietnamese, Portuguese and Spanish. Here you can get travel consultation, transport info, sightseeing pamphlets, etc.

For more on flights and transport in Japan, check out our Japan 101 guide.

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Things To Know

Website

www.new-chitose-airport.jp/en

New Chitose Airport Onsen

Located at the Domestic Terminal Building 4F  | Open from 10 a.m. to 9 p.m.   | Cost: Adult (middle school age or above) ¥1,500; Children (primary school age) ¥800; Infants (from 3 years old to the pre-school age) ¥600  | Tel. 0123-46-4126

Tourist Info Center

Hours: Daily from 8 a.m. to 8 p.m. |  Tel. 0123-46-2175

How To Get There

Address

New Chitose Airport (CTS), Bibi, Chitose, Hokkaido 066-0012, Japan

By train

The JR Rapid Airport line will take you directly from Sapporo station to New Chitose Airport station in about 40 minutes. Trains depart every 15 minutes.

By bus

Another option is to take an airport limousine bus to the airport. Depending on where in Sapporo you’re staying, this might be an easier journey. The buses stop at many different locations in the city, including Susukino, Odori Park and some major hotels. The journey will take approximately 70-90 minutes.

Where To Stay

Air Terminal Hotel
  • New Chitose Airport 3F Chitose-Shi, Hokkaido 066-0012
  • 8.3/10
  • 1.1 km
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Hotel Grand Terrace Chitose
  • Honcho 4-4-4 066-8520
  • 7.4/10
  • 3.3 km
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Toyron's Hotel Chitose
  • Nishiki-cho 1-16-1 Chitose-Shi, Hokkaido 066-0064
  • 7.5/10
  • 3.7 km
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Livemax Chitose
  • Shimizu 3-14-1 Chitose-Shi, Hokkaido 066-0041
  • 3.8 km
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